How do I know everything that was promised to me will be kept once I start braces?

Researching the orthodontic office by visiting its website is a good start. I understand that parents are busy and can’t spend a lot of time on the phone, so everything is available on our website. We list information about our fees, payment structure, what to expect at your first visit, how long it will take, etc. Word of mouth from current patients is also a great source of information – your friends will be sure to tell you if there were any hidden fees or surprises along the way. Trust is another element to choosing an orthodontist—it’s important for patients and parents to feel comfortable that their child will have a positive treatment experience.