I am a busy mom who needs to find an orthodontist for my child. What process do you recommend to find the orthodontist that best meets my expectations and needs?

First, do a web search for your area. Do you like what you see? Did the website have some pictures of finished patients? Next, call to set up an initial consultation. What is your first impression of the call? Was the person able to answer all of your questions or were there a lot of "it depends" type answers? Third, go to the consultation appointment. Do the website and phone conversation match what you see and hear at the office? Does the plan to fix your child's teeth include taking out teeth? Did you like the doctor and staff? To make it the easiest for you, please visit my website at herman4braces.com or call 1-800-4-BRACES for a free consultation.

Q: I wanted to let you know how much my kids and I enjoy the fun, social setting of your clinic. It is amazing to me how many people visit and enjoy the fun atmosphere of the office. Your staff always seems in great spirits and glad to see us. Is this socializing atmosphere planned or did it just happen?

Dr. Herman's Answer: My staff and I wanted our orthodontic office to be a "cool" place to come and visit. We definitely never wanted it to be a boring and quiet health care facility. We are always excited to open up for the day to see our patients and get the "festivities" underway. While my clinical staff and I take the health care part of your visit very seriously we want the patient and visitors to have a fun experience. We really appreciate you letting us know you have noticed!!